Privacy Policy

This website is operated by PPEValley Ltd. We take your privacy very seriously, therefore, we urge you to read this policy carefully because it contains important information about:

• who we are,

• how and why we collect, store, use, and share personal information,

• your rights about your personal information, and

• how to contact us and the supervisory authorities if you have a complaint.

Who We Are

PPEValley Ltd ('we' or 'us') collect, use, and are responsible for certain personal information about you. When we do so, we are regulated under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are responsible as the 'controller' of that personal information for those laws.

The Personal Information We Collect and Use

a) Personal Information You Provide to Us

We collect the following personal information that you provide to us:

• Your name

• Your address

• Your email address

• Your telephone number

Some examples of when we collect this information include:

• When registering for an account

• When placing an order

• When subscribing to our mailing list

b) Personal Information You Provide About Third Parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

• shall consent on their behalf to the processing of their personal data;

• shall receive any data protection notices on their behalf; and

• shall consent on their behalf to the transfer of their personal data abroad.

c) Cookies and Similar Technologies

A cookie is a small text file placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects ('flash cookies'), and single-pixel gifs. These can be used to track users' actions and activities and store information about them. We use these cookies and/or similar technologies on this website.

For example, we may use cookies to monitor and/or collect the following information:

• How many times a user visits the website

• Which pages a user visits

This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means we will not be able to identify you individually.

On the first occasion that you use our site, we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter, you can opt out at any time or set your browser not to accept cookies. However, some website features may not function as a result.

For further information on cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

How We Use Your Personal Information

We collect information about our users for the following purposes:

• To identify them and administer their account

• To process any orders they may place

Who Your Information May Be Shared With

We may share your information with:

• Law enforcement agencies in connection with any investigation to help prevent unlawful activity

We will not share your personal information with any other third parties.

Marketing

We would like to send you information about products, services, offers, competitions, and our business that may be of interest to you. Such information could be sent by post, email, telephone, text message, or automated call.

We will ask whether you would like us to send you marketing messages when you first provide your contact information (e.g., upon purchase, signing up for a newsletter, entering a competition, etc.). If you do opt in, you can opt out at any time. If you have any queries about how to opt out, contact us using the details below.

How Long Your Personal Information Will Be Kept

We will hold your personal information for 6 years to satisfy UK tax laws. These periods are no longer than necessary in each case.

Reasons We Can Collect and Use Your Personal Information

We rely on the following as the lawful basis on which we collect and use your personal information:

• Consent

• Contract

• Legal obligation

Keeping Your Information Secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, used, or accessed in an unauthorised way. These measures include:

• All data is stored on secured servers.

• Payment details are processed on secure servers hosted by [Your Payment Provider].

• Customer account areas are secured by a unique username and password.

While we take all reasonable steps to secure your personal data, you acknowledge that using the internet is not entirely secure, and we cannot guarantee the security or integrity of any personal data transferred via the internet. If you have any concerns, please contact us.

Transfers of Your Information Outside the UK

We will not transfer your personal information outside the UK at any time.

Children and the Validity of Consent

Where we obtain consent from any user, we will take reasonable steps to ascertain whether the user is over 13 years of age and sufficiently informed to give valid consent. If the user is not, parental consent will be required.

Your Rights

Under the UK GDPR, you have several important rights, including:

• Access to your personal information

• Require us to correct any mistakes in your information

• Require the erasure of personal information concerning you in certain situations

• Receive your personal data in a structured, commonly used, machine-readable format and transmit those data to a third party in certain situations

• Object at any time to the processing of personal data for direct marketing

• Restrict processing of your personal information in certain circumstances

• Claim compensation for damages caused by our breach of any data protection laws

For further details, visit ICO guidance on individual rights.

If you wish to exercise any of these rights, please contact us using the details below.

Changes to the Privacy Policy

This privacy policy was published on 21/03/2025 and last updated on 21/03/2025.

We may change this privacy policy from time to time. Please check occasionally to ensure you are aware of the most recent version. We will also attempt to notify users of any changes via a notice on our website.

Contacting Us

If you have any questions about this policy or the information we hold about you, please contact us:

Email: contact@ppevalley.com

Phone: 01202 653741

Post:

PPEValley Ltd
Office 1,
Izabella House 
24-26 Regent Place,
Birmingham
B1 3NJ
United Kingdom

Calls will be answered during business hours: 8 am to 4 pm

We may record calls for quality and training purposes.